Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9
Phone (free): 08006890516

Phone (emergency): +44 (0)7961155011

FAX: +44 (0)207691951

E-mail: info@languageaid.co.uk
Follow us:

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/config.php on line 9
LanguageAID.co.uk | Interpreter Code of Professional Conduct
Interpreter Code of Professional Conduct

Languageaid Ltd Interpreters are expected to act at all times in line with the Code of Professional Conduct below. You will be notified from time to time of any updates to the Code of Professional Conduct. Although a Code of Professional Conduct can never cover every eventuality, there are fundamental provisions that Languageaid Ltd expects our Interpreters to follow. You shall:
  • act with integrity and maintain the highest professional standards at all times.
  • be of good character (which may preclude those with certain criminal records).
  • observe absolute confidentiality in relation to every individual Assignment unless otherwise required by law or where disclosure is stipulated by the relevant legislation; this duty extends beyond the completion of the individual Assignment. Particular regard must be paid to confidentiality arising from legal consultations and to ensuring that legal professional privilege is not compromised.

  • never seek to take advantage of any information disclosed during an Assignment.
  • comply with current Data Protection legislation.
  • not use any information obtained in the course of an Assignment for any purpose other than as authorised.
  • keep safe any document, recordings or media provided during the course of an assignment, ensure that it is not copied, and is returned at the end of the Assignment. Documents are for the eyes of the Interpreter and authorised staff only, and must not be seen by or shared with anyone else.
  • act impartially at all times and not act in any way that might result in prejudice or preference on grounds of religion or belief, race, politics, gender, gender reassignment, age, sexual orientation or disability other than as obliged to in order to faithfully translate, interpret or otherwise transfer meaning.
  • not give advice, legal or otherwise, to the person for whom you are interpreting, nor enter into discussion with them (other than simple pleasantries, and to confirm language/dialect match or preferred means of communication).
  • disclose to Languageaid Ltd or authorised staff any known or potential conflicts of interest, or any other factor which may make it inappropriate for you to accept a particular Assignment as soon as this is identified.
  • disclose to Languageaid Ltd or authorised staff any relationship with the parties involved in the Assignment or their families as soon as this is identified.
  • disclose any information, including any new or existing criminal records or convictions, which may make you unsuitable for any particular Assignment to Capita as soon as this is identified
  • Undertake assignments only for which you are competent (both linguistically and in terms of specialist knowledge or skills) and disclose any professional limitations in relation to each individual Assignment.
  • always interpret/translate to the best of your ability.
  • decline any reward in relation to an Assignment other than the agreed sums payable by Languageaid Ltd
  • seek to improve your knowledge and skills.
  • not engage in activities which could reasonably be deemed as likely to damage the reputation of the profession of translating and interpreting or the reputation of the Capita client
  • never sub-contract or attempt to sub-contract work to another party.
  • only discuss your work with the relevant police officers, court officials or appointed officials, and take care to ensure that you are not overheard. Never talk to anyone else in the vicinity of the venue.
  • not stay in a room on your own with the non-English speaker during an Assignment. You should always leave the room when the police officer or advocate does so.
  • repeat everything that is said to you by the non-English speaker, without exception. This includes the interpretation of foul language and words of a sexual, sexist or sectarian nature.
  • disclose any previous involvement with the case to an official or to Languageaid Ltd as soon as this is identified.
  • You should arrive wearing clothing and accessories appropriate to the nature of the assignment to show your respect to the customers, witnesses, victims, prisoners and others you are assisting. Headwear is only acceptable if worn for religious or cultural reasons.Your minimum standard of presentation should be what is deemed “business casual”; for most Assignments “full business” attire is necessary especially when working in a Court or Tribunal setting. Full business attire for men includes the wearing of a tie.